Retail channels are the stores in your organization. To apply those discounts to gold tier customers only, you would set up a price group that includes the discounts that apply to gold tier members. To apply special discounts to your loyalty programs, you must first add the discounts to a price group and then assign the price group to either a loyalty program or to a specific loyalty program tier.įor example, a gold loyalty tier customer might be eligible for additional discounts. You can use price groups to group prices and discounts and apply them to retail products. If you set up your loyalty programs to offer only loyalty points, setting up discounts and price groups for loyalty programs is optional. The price group is then either assigned to a loyalty program or a reward level (tier) within a loyalty program. To determine which discounts you want to include in a loyalty program, you must set up the discount and then assign it to a price group. Loyalty reward offers often consist of discounts that you offer your customers. The following tables describe the configuration tasks that must be completed in Microsoft Dynamics AX to set up the loyalty feature. To offer a loyalty program to your customers and to issue and apply loyalty points to retail transactions in Microsoft Dynamics AX, you must set up the various components that the loyalty feature requires. Learn about the components of the loyalty feature and how the components interact with each other to support reward point transactions and tracking.Ībout setting up loyalty programs in AX 2012 R3 The following table lists resources that you can use to learn more about the loyalty feature.įind out how the loyalty feature works in AX 2012 R3 You can offer additional incentives to customers who spend more in your stores and you can also set up the rules that apply to the earning and redemption of those rewards and how those rules apply to your customer’s activities. The loyalty feature lets you specify the types of rewards that you offer your customers. Microsoft Dynamics AX Retail for IT pros and developers Upgrade loyalty programs from earlier versions This topic describes the components that are included in the loyalty program for Retail and provides information about the tasks that are required to configure the loyalty program for your organization. In Microsoft Dynamics AX, you can set up simple or complex loyalty programs that apply across your legal entities in any retail channel. Loyalty programs can help increase customer loyalty by rewarding customers for buying products in your retail stores. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.Īpplies To: Microsoft Dynamics AX 2012 R3 For the latest documentation, see Microsoft Dynamics 365 product documentation. This content is archived and is not being updated.
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